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Ea access

by killhoke

Original Post

Ea access

★★★★ Novice

Hi last month i switched  my plan from monthly  to yearly but it still charges me per month am I supposed to turn off recurring billing first and then change my plan

Message 1 of 2 (111 Views)

Re: Ea access

Community Manager

Hey @killhoke when you switch from monthly to yearly you should no longer be charged on a month by month basis.

We can't discuss account or billing issues with you on AHQ so the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 


You can contact our live support at  


To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in


Finally, you can choose to receive a callback or begin a chat.



Message 2 of 2 (86 Views)

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