Help us improve Answers HQ! Take Survey No, Thanks

Re: Charged but no Origin Access

by EA_Blueberry
Reply

Original Post

Accepted Solution

Charged but no Origin Access

★★★★ Novice

I was charged for origin access but surprise surprise I have no origin access. Not much to it, I was charged and it reflect on my order history but in app and stuff it says I have nothing except some old games I purchased.

Message 1 of 3 (311 Views)

Accepted Solution
Highlighted

Re: Charged but no Origin Access

Community Manager

Hi @Nanobiteu

 

Did you end up getting this sorted out? I'm leaning towards a possible caching issue with the Origin files. 

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------

View in thread

Message 2 of 3 (256 Views)

All Replies
Highlighted

Re: Charged but no Origin Access

Community Manager

Hi @Nanobiteu

 

Did you end up getting this sorted out? I'm leaning towards a possible caching issue with the Origin files. 

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 3 (257 Views)

Re: Charged but no Origin Access

★★★★ Novice

It works now, but I had tried clearing every cache I could and this was on a fresh install of windows and origin. No clue what the issue was but it was very annoying.

Message 3 of 3 (242 Views)

Origin Access FAQ

Learn about Origin Access and the benefits of signing up.

Visit the FAQs