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Cancelled Origin Access and Can't play sims 4 anymore.

by Brawson
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Cancelled Origin Access and Can't play sims 4 anymore.

★★★★ Newbie

So to start off I already own all of the sims 4 content including all of the DLC. While I had origin access premiere going I accidentally clicked on a free digital deluxe upgrade for it which I have no clue what it added, but since I let my access run out I can't play the game at all. Do I have to uninstall the entire game and then redownload it to fix this issue? Any help would be appreciated!

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Re: Cancelled Origin Access and Can't play sims 4 anymore.

Community Manager

Hey @Brawson 

 

There's no need to reinstall the game and all DLCs Standard smile I would try to clear Origin's cache first as it may be just a sync issue.

 

If it won't help, please reach out to our live support at EA Help.

 

/Ataashi

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Re: Cancelled Origin Access and Can't play sims 4 anymore.

Community Manager

Hey @Brawson 

 

There's no need to reinstall the game and all DLCs Standard smile I would try to clear Origin's cache first as it may be just a sync issue.

 

If it won't help, please reach out to our live support at EA Help.

 

/Ataashi

Message 2 of 2 (155 Views)

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