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Cancel Membership

by MzKeaton
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Accepted Solution

Cancel Membership

★★★★ Newbie
Hello
I want to cancel my membership. How would I go about doing so. I would like to speak with someone directly. I've searched the entire website for a number and I'm unable to find one.
Message 1 of 18 (2,193 Views)

Accepted Solution

Re: Cancel Membership

Champion (Retired)

Hey @MzKeaton

 

So you want to call on voice ? From this topic : http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

"First try setting the region on EA Help to either United States or United Kingdom to try and chat with us.

 

If that doesn't work then you may also use Voice Over Internet Protocol (VoIP) services like Skype, Viber, or Google Voice, to call Customer Service, regardless of where you are calling from. International calls made using VoIP are generally far less expensive than calls made from a mobile phone or landline.

 

Open the VOIP program or app of your choice, then choose a suitable language for yourself:

 

English

  1. Set your country to the UK.
  2. Dial 0203 0141818.

French:

  1. Set your location to France.
  2. Dial 04 81 68 08 08.

Spanish:

  1. Set your location to Spain.
  2. Dial 911 230 490."

If you are fine with a chat instead of a dialing, you can contact the EA's support chat from here as well : https://help.ea.com/en/contact-us/

 

Choose as your game "Origin" , pick the platform of your choice, and select "Delete account" .

 

I would strongly urge against deleting an account though if you have any games on it and you're simply planning on taking a break. This guide spells out pretty well the differences of deactivating and deletion : https://help.ea.com/en-us/help/account/how-to-close-your-origin-account/

 

I hope you get everything sorted the way you like it.

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Message 2 of 18 (2,554 Views)

All Replies

Re: Cancel Membership

Champion (Retired)

Hey @MzKeaton

 

So you want to call on voice ? From this topic : http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

"First try setting the region on EA Help to either United States or United Kingdom to try and chat with us.

 

If that doesn't work then you may also use Voice Over Internet Protocol (VoIP) services like Skype, Viber, or Google Voice, to call Customer Service, regardless of where you are calling from. International calls made using VoIP are generally far less expensive than calls made from a mobile phone or landline.

 

Open the VOIP program or app of your choice, then choose a suitable language for yourself:

 

English

  1. Set your country to the UK.
  2. Dial 0203 0141818.

French:

  1. Set your location to France.
  2. Dial 04 81 68 08 08.

Spanish:

  1. Set your location to Spain.
  2. Dial 911 230 490."

If you are fine with a chat instead of a dialing, you can contact the EA's support chat from here as well : https://help.ea.com/en/contact-us/

 

Choose as your game "Origin" , pick the platform of your choice, and select "Delete account" .

 

I would strongly urge against deleting an account though if you have any games on it and you're simply planning on taking a break. This guide spells out pretty well the differences of deactivating and deletion : https://help.ea.com/en-us/help/account/how-to-close-your-origin-account/

 

I hope you get everything sorted the way you like it.

Message 2 of 18 (2,555 Views)

Re: Cancel Membership

★★★★ Newbie
I am trying to cancel my membership asap...it is pending on my credit card and I'm calling them and canceling my payment today...Thank you for your immediate attention in this matter..
Message 3 of 18 (1,959 Views)

Re: Cancel Membership

★★★★ Newbie
 
Message 4 of 18 (1,858 Views)

Re: Cancel Membership

Community Manager

@minimoy64 Are you having an issue we can help with? 

Message 5 of 18 (1,805 Views)

Re: Cancel Membership

★★★ Newbie
would you please cancel my pogo account
Message 6 of 18 (1,615 Views)

Re: Cancel Membership

Community Manager

@reillyshenk That is not something that we can do for you on the forums.

 

You can cancel it yourself by following the steps here: https://help.ea.com/en-in/help/pogo/pogo/cancelling-your-pogo-subscription/

Message 7 of 18 (1,612 Views)

Re: Cancel Membership

★★★★ Novice
I want to cancel my membership . How would i go About doing so
Message 8 of 18 (1,508 Views)

Re: Cancel Membership

@cherryblosem1 From the Origin Access menu in the sidebar of the client or website, click Manage My Membership, then near the bottom of the next window that pops up click the blue link that says "Cancel my membership" and follow the prompts.

 

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--
I am a volunteer and not an EA employee.
"There should be calmness. Hold fast. Go slow." - W.Q. Judge
Message 9 of 18 (1,473 Views)

Re: Cancel Membership

★★★★ Novice
I can not get the table to appear and i tried your support people to help with the problem but that was of no use. I just gave up and forgot about the trial period. Then today i see the 39.99 taken from my checking act. I feel if it won't work i can not use it so Please cancel the membership and refund my money Thank you Ralph Hildebrand
Message 10 of 18 (1,339 Views)

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