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Can't add games to vault

by Spudbynight
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Can't add games to vault

★★ Novice

I'm getting the following error when I do this :

 

An error occurred. Please try again later. [ref. #vault-entitlement-failed]

 

I googled the issue and found a thread here that suggested clearing the Origin cache. That has been done and the problem persists.

 

I am really getting sick and tired of the poor service from EA. You have a really bad product. This is the third issue I have come across with either Origin or games on it and it all boils down to your badly coded DRM. 

 

When I use Steam, it all just works. With Origin, not so much. 

 

 

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Re: Can't add games to vault

Community Manager

@JanePhoenix @Spudbynight

 

We experienced a temporary issue yesterday. This should now be resolved, but please let me know if have any further questions Standard smile

--Tom

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Re: Can't add games to vault

Hero (Retired)
@Spudbynight If you're unable to add to your Game Library from the Vault, you can try doing it from the Origin website instead - https://www.origin.com
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Re: Can't add games to vault

Community Manager

@JanePhoenix @Spudbynight

 

We experienced a temporary issue yesterday. This should now be resolved, but please let me know if have any further questions Standard smile

--Tom

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Re: Can't add games to vault

★★ Newbie
@EA_Tom Doesn't work.
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