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Re: Can i get refund for premier?

by EA_Blueberry
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Can i get refund for premier?

★★ Novice

I forgot to cancel my membership yesterday. i tried to contact the service several times today, but live chat never open, it always show "Check the pop-up chat window for the next available EA Advisor" but nothing happen.

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Re: Can i get refund for premier?

Community Manager

Hi, @darthkanade 

 

I'm sorry to hear you were having some trouble getting in touch with our Live-Support team. We also have EA Help on Twitter if you are looking for an alternative way to get in touch with our Support staff.

Here is how to cancel and change your Origin Access membership from your end, however a refund request will indeed to to be discussed with an EA Advisor: https://help.ea.com/en-us/help/origin/origin-access/manage-your-origin-access-membership/

 

Thank you for signing up for Origin Access Premier.

/Blueberry

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Re: Can i get refund for premier?

Community Manager

Hi, @darthkanade 

 

I'm sorry to hear you were having some trouble getting in touch with our Live-Support team. We also have EA Help on Twitter if you are looking for an alternative way to get in touch with our Support staff.

Here is how to cancel and change your Origin Access membership from your end, however a refund request will indeed to to be discussed with an EA Advisor: https://help.ea.com/en-us/help/origin/origin-access/manage-your-origin-access-membership/

 

Thank you for signing up for Origin Access Premier.

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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