Need for speed rivals problem with installation

[A7mad_al-3amuodi]

I downloaded the complete movie pack DLC very successful but something goes wrong the installation didn't happened I payed 9 dollars I hope you'll answer me as soon as possible. Thank you

[EA_Najat · Accepted solution]

@A7mad_al-3amuodi 

Alright I understand your game and the DLC don't seem to be compatible. If you see the following message 'Waiting for Install' there are some troubleshooting steps you could try, but if the Game and the DLC are not from the same region I don't think this will help.

• Restore Licenses
  If you become unable to start content you downloaded from PlayStation®Store or become unable to use add-on content, this might fix the problem.
  Select [PSN^SM] > [Restore Licenses].

• Activate Primary PS4
  Setting your PlayStation® 4 as your Primary system

• If it’s a physical copy: Insert disc in  the system

[Stephano1221]

Well, as a first step I would try totaly reinstalling Need For Speed Rivals.

Hope this helps.

- Nathan

[EA_Najat]

@A7mad_al-3amuodi 

Please try what Stephano1221 suggested first. I guess you are playing on PC Platform but if not please let us know what is your  platform.

[A7mad_al-3amuodi]

it's ps4.Im from saudi arabia and bought the NFS rivals from US

[EA_Najat · Accepted solution]

@A7mad_al-3amuodi 

Alright I understand your game and the DLC don't seem to be compatible. If you see the following message 'Waiting for Install' there are some troubleshooting steps you could try, but if the Game and the DLC are not from the same region I don't think this will help.

• Restore Licenses
  If you become unable to start content you downloaded from PlayStation®Store or become unable to use add-on content, this might fix the problem.
  Select [PSN^SM] > [Restore Licenses].

• Activate Primary PS4
  Setting your PlayStation® 4 as your Primary system

• If it’s a physical copy: Insert disc in  the system

[Shags79]

Same problem here on PS4. it keeps on saying Waiting to install.... I bought the movie pack. Tried deleting the pack and downloading it again. also tried to restore licenses as suggested as well as all the above option. still same error.

[EA_Najat]

@Shags79 

Are you sure the Game and the DLC are from the same region?

[Shags79]

Hi @EA_Najat 

I puchased the game while I was in the US but now I am living in Dubai-UAE. So I downloaded the DLC while in Dubai. 

Not sure why that would be a problem and it should be noted on the PSN or at least not allow us to download the DLC pack. Now I am not sure what to do next or how to ask for a refund.

[Sanjaat]

hi,

did all 3 steps.

the licenses,

the activation as primary

and using the physical disc

even deleted and re-installed tha Keonesigg DLC

still says, waiting to install and no car.

please assist

[EA_Najat]

@Sanjaat 

Sounds like your base game and the DLC are not from the same region, is that correct? 

Koenigsegg One DLC content will be available to you once you reach rank 21.