Re: Game Freeze

by EA_Barry
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Original Post

Accepted Solution

Game Freeze

★ Novice

The game has been freezing wihout reason, why ?!

 

Game Freeze

 

https://imgur.com/a/giA97Oa

Message 1 of 6 (2,269 Views)

Accepted Solution

Re: Game Freeze

Community Manager

@SanJi_UJi

 

Can you please perform a clean boot before retrying the game and also temporarily disable your antivirus.

 

Clean boot: http://support.microsoft.com/kb/929135

 

If the issue persists, please post your Dxdiag report here as that will have valuable info in it, thanks.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

barry.png

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Message 2 of 6 (2,487 Views)

All Replies

Re: Game Freeze

Community Manager

@SanJi_UJi

 

Can you please perform a clean boot before retrying the game and also temporarily disable your antivirus.

 

Clean boot: http://support.microsoft.com/kb/929135

 

If the issue persists, please post your Dxdiag report here as that will have valuable info in it, thanks.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

barry.png
Message 2 of 6 (2,488 Views)

Re: Game Freeze

★★★ Newbie
my games for 2 days keep freezing up. please correct this
Message 3 of 6 (2,028 Views)

Re: Game Freeze

★★★ Novice

this happens because your video card does not support the game
Message 4 of 6 (2,001 Views)

Re: Game Freeze

★ Novice

mine are freezing also

Message 5 of 6 (1,803 Views)

Re: Game Freeze

★★★ Novice

My game has been constantly freezing too during overdrive matches and survival for the past week.   Same old glitch BS!!!  Fix it!!

Message 6 of 6 (1,511 Views)