NFS Payback won't launch

[jiffypophey]

NFS starts to launch, shows Cloud Sync dialog for 2 seconds, dialog goes away and opens NFS Window which stays open for about a second and then closes. Nothing NFS related shows in Task Manager that I can see during that time and definitely not after. I have uninstalled Origin and reinstalled latest version (currently 10.5.20.63112-0) No change. Only game (out of over 50 currently installed) that I have this issue with. DxDiag attached.

[EA_Barry · Accepted solution]

@jiffypophey

Firstly, congrats on the rockin' rig.

So, troubleshooting:

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Ensure all available Windows Updates are installed
• Temporarily disable your antivirus or any other security software
• Try a clean boot before starting the game: http://support.microsoft.com/kb/929135

Let us know if these steps help, thanks.

[EA_Barry · Accepted solution]

@jiffypophey

Firstly, congrats on the rockin' rig.

So, troubleshooting:

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Ensure all available Windows Updates are installed
• Temporarily disable your antivirus or any other security software
• Try a clean boot before starting the game: http://support.microsoft.com/kb/929135

Let us know if these steps help, thanks.

[MilzMachisa]

Hie guys. I tried to run my NFS PB for the first time but it  keeps on getting stuck on the loading screen with music in the  background. Please Help me

[xapim]

Look here: https://answers.ea.com/t5/Technical-Issues/DirectX-Error/m-p/7033008/highlight/false#M4730 it worked for me now i can play everything without any crashes