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by Steel_Rev
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★★★★ Novice

here is my conversation with EA help .. no help of course.

 

Thank you for contacting us. Vipin will help you soon.
Vipin Thanks for contacting EA Help, my name is Vipin. How may I assist you today?
you I'd like to change my avatar on need for speed payback
Vipin Hi there, I realize your concern regarding avatar. No worries, I'll do my best to assist you in this.
Vipin May I know your real name and PSN ID linked to your account?
you *****************
you the avatar was original set using the need for speed network app.
Vipin Thank you for the details.
Vipin Nice to meet you *****. I hope you are doing good.
Vipin Please follow this link and try to change the picture:- https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US
you I've already changed that picture, it had no effect and was not the image showing up in game
Vipin You may need to restart the console and check it.
you Already tried that yesterday, I changed it while at work and logged on when i got home 4 hours later. Origin / EA account avatar is not what is in game
Vipin I am sorry that is the only option to change it. I would like to suggest you to post this issue on the forum as well because most of our developers take the leads from there. So you should post something about this issue over there so that they can proceed further and provide a resolution.
 
So anyone here have any answers?
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