need for speed 2015 keeps crashing

[CopycatZA]

need for speed 2015 reboot  crashes every time i load the campaign while loading content  it crashes i havent even gotten to play the game

[EA_David · Accepted solution]

@CopycatZA Ah, so you've been affected by this too. 

We are investigating the missing NFS games, hopefully this can be resolved quickly. 

When your game comes back can you try the driver update and let us know how you get on?

Thanks, and sorry for any frustrations caused. 

EDIT: the disappearing game issue should now be resolved, hopefully we can help with the crashing. 

[cobyuk]

Hi can anyone tell me if this strip actually exists? If so could you tell me where and how I can purchase it?
Thanks
coby02

[EA_David]

@CopycatZA Are you playing on PC? Can you post a link to your dxdiag?

https://help.ea.com/en/article/how-to-gather-dxdiag-information/

Be sure to check if your system meets the minimum specs too: https://help.ea.com/en/article/get-started-with-need-for-speeds-pc-release/

Thanks.

[CopycatZA]

yes im playing pc version ...though theres a problem with origins as my game is now missing from  library ....i have the proof of payment too and receipt number

[EA_David · Accepted solution]

@CopycatZA Ah, so you've been affected by this too. 

We are investigating the missing NFS games, hopefully this can be resolved quickly. 

When your game comes back can you try the driver update and let us know how you get on?

Thanks, and sorry for any frustrations caused. 

EDIT: the disappearing game issue should now be resolved, hopefully we can help with the crashing. 

[DANNYlucy54]

my need for speed 2015  keeps crashing  from  the maine menu on my xbox ones dose the disc vrgen not crash