Need For Speed freezes?

[Shamanix_CRO]

Hello!

I have bought the game and whenever I start the game (after loading) the game would freeze and all I can see is frozen image and stuttering sound.. 

It happened also when I finished a mission and was watching mission rewards, it froze.. Any help would be appreciated.. Thanks!

[Shamanix_CRO · Accepted solution]

Ok, driver update didnt fix it but reducing GPU clocks to default and now seems like freezing is gone... will test more but seems fixed now

wow this game is sensitive to overclocking :D

[EA_Barry]

@Shamanix_CRO

Can I ask you to post your Dxdiag report here so we can take a look?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.

[Shamanix_CRO]

Sure, here it is... Thank you for your help!

[EA_Barry]

@Shamanix_CRO

You seem to have three display devices attached, is the third one a mobile device via third party hardware or software or something similar?

Disconnect the second and third displays and retry playing.

It is probably worthwhile running System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

You might also run your video driver setup again and choose custom/advanced install, then select 'clean install' while also deselecting optional components such as 3D and Geforce Experience.

Performing a 'clean boot' before playing will also help to eliminate issues: http://support.microsoft.com/kb/929135

[Shamanix_CRO]

No I have only 2 displays attached? hmm..

I am running cryptocurrency mining software on 2nd GPU while I play on 1st, dont know if that might cause the issues? I have no issues with other games.. so dont know.. will try and turn off mining completely while playing...

[EA_Barry]

@Shamanix_CRO

Interesting, let us know how that goes.

Thanks.

[Shamanix_CRO]

 Nope, turning off mining did not help... still freezes... :/

[EA_Barry]

@Shamanix_CRO

Are you using any motherboard utilities supplied with your hardware?

Are you overclocking your CPU or GPU?

Do you have the correct or updated drivers installed for your Scarlett 2i4? https://us.focusrite.com/downloads

[Shamanix_CRO]

No, I am not using any utilities.. I am using BIOS and MSI Afterburner for overclocking.. and I am running like this for months with all kind of games (even streamed them)..

I was not aware that there are new drivers for my audio interface, updated it now and will try it out, hopefully it fixed the issue, it not I will reduce my GPU overclock to default and try again..

Will report back if any of those fixed freezing.. Thanks for your help!

[Shamanix_CRO · Accepted solution]

Ok, driver update didnt fix it but reducing GPU clocks to default and now seems like freezing is gone... will test more but seems fixed now

wow this game is sensitive to overclocking :D