September 2017
Hello!
I have bought the game and whenever I start the game (after loading) the game would freeze and all I can see is frozen image and stuttering sound..
It happened also when I finished a mission and was watching mission rewards, it froze.. Any help would be appreciated.. Thanks!
Solved! Go to Solution.
September 2017
Ok, driver update didnt fix it but reducing GPU clocks to default and now seems like freezing is gone... will test more but seems fixed now
wow this game is sensitive to overclocking :D
September 2017
Can I ask you to post your Dxdiag report here so we can take a look?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks.
September 2017 - last edited September 2017
You seem to have three display devices attached, is the third one a mobile device via third party hardware or software or something similar?
Disconnect the second and third displays and retry playing.
It is probably worthwhile running System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
You might also run your video driver setup again and choose custom/advanced install, then select 'clean install' while also deselecting optional components such as 3D and Geforce Experience.
Performing a 'clean boot' before playing will also help to eliminate issues: http://support.microsoft.com/kb/929135
September 2017
No I have only 2 displays attached? hmm..
I am running cryptocurrency mining software on 2nd GPU while I play on 1st, dont know if that might cause the issues? I have no issues with other games.. so dont know.. will try and turn off mining completely while playing...
September 2017
September 2017
Nope, turning off mining did not help... still freezes... :/
September 2017
Are you using any motherboard utilities supplied with your hardware?
Are you overclocking your CPU or GPU?
Do you have the correct or updated drivers installed for your Scarlett 2i4? https://us.focusrite.com/downloads
September 2017 - last edited September 2017
No, I am not using any utilities.. I am using BIOS and MSI Afterburner for overclocking.. and I am running like this for months with all kind of games (even streamed them)..
I was not aware that there are new drivers for my audio interface, updated it now and will try it out, hopefully it fixed the issue, it not I will reduce my GPU overclock to default and try again..
Will report back if any of those fixed freezing.. Thanks for your help!
September 2017
Ok, driver update didnt fix it but reducing GPU clocks to default and now seems like freezing is gone... will test more but seems fixed now
wow this game is sensitive to overclocking :D