Can't get past the intro [ Edited ]

[SteveDave89]

As soon as the intro cut scene ends my car is instantly thrown into reverse with the e-brake on. I cannot change any settings to allow my car to move. I do not have any controllers installed. I have attempted using a different keyboard and mouse. I have gotten to the point where I am ready to uninstall this game.

[Mikimuster3 · Accepted solution]

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

I am really sorry you have this problem!

I would try this:

1) Unplug all USB devices from your computer except Keyboard;

2) Do clean boot like this https://help.ea.com/en/article/how-to-clean-boot-your-pc/

3) Start the game & remap all keys manually (yes, do it "Key" by "Key"). The keyboard settings are here:

Source of the pics: http://answers.ea.com/t5/Technical-Issues/Keyboard-not-working/m-p/5235791/highlight/true#M3892

[Mikimuster3 · Accepted solution]

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

I am really sorry you have this problem!

I would try this:

1) Unplug all USB devices from your computer except Keyboard;

2) Do clean boot like this https://help.ea.com/en/article/how-to-clean-boot-your-pc/

3) Start the game & remap all keys manually (yes, do it "Key" by "Key"). The keyboard settings are here:

Source of the pics: http://answers.ea.com/t5/Technical-Issues/Keyboard-not-working/m-p/5235791/highlight/true#M3892