crashing randomly nfs 2015 pc

by Danii190
Reply

Original Post

Accepted Solution

crashing randomly nfs 2015 pc

★★★ Novice

Been trying to play the game but it will keeps randomly crashing i opened event viewer and got this.

Any solutions to this problem? i really want to play this without the crashing

 

Fault bucket 120433098196, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: NFS16.exe
P2: 1.0.0.0
P3: 56d09366
P4: ntdll.dll
P5: 10.0.10586.122
P6: 56cbf9dd
P7: c0000008
P8: 00000000000a4aa0
P9:

 

Message 1 of 15 (13,452 Views)

Accepted Solution

Re: crashing randomly nfs 2015 pc

EA DICE Team

Hi @Danii190,

 

I noticed two things on your dxdiag:

 

  • Your GPU, the GTX 750, is one step below the minimum required GTX 750 Ti to run the game. I cannot guarantee the game will run on your card
  • You have your DPI settings set to 150, please go to Control Panel, Display, Set a Custom scaling level and change it to 100%

DPI.PNG

View in thread

Message 8 of 15 (14,589 Views)

All Replies

Re: crashing randomly nfs 2015 pc

[ Edited ]
★★★★★ Expert

Hi @Danii190

 

Is a User Profile corruption.

 

Finding video devices and updating video drivers on your PC http://help.ea.com/en/article/finding-devices-and-updating-drivers/

 

You need to setting up a graphics card gaming profile https://help.ea.com/en/article/setting-up-a-graphics-card-gaming-profile/

 

NOTE: These steps are for players with AMD or NVIDIA graphics cards only. If you have a different graphics card manufacturer, check their official website for a similar solution.

 

And now I would suggest you to perform a Clean Boot http://help.ea.com/en/article/how-to-clean-boot-your-pc/

 

 

If you have a AMD video card follow this steps  http://answers.ea.com/t5/Technical-Issues/Dropping-FPS-to-0-or-freeze-the-game-for-no-reason/m-p/523...

 


 

 

Retired champion.
Message 2 of 15 (13,422 Views)

Re: crashing randomly nfs 2015 pc

★★★ Novice

Thanks for the info but this fix did not work unfortunately, hopefully i can find a solution to my problems

 

Message 3 of 15 (13,398 Views)

Re: crashing randomly nfs 2015 pc

★★★★★ Expert

Ok @Danii190

 

 

Maybe if you aren't sure if your system meets the requirements, check this link Can You RUN It? page 

 


 

Retired champion.
Message 4 of 15 (13,388 Views)

Re: crashing randomly nfs 2015 pc

★★★ Novice

i know my system is definitly compatible and able to run this because it is able to run every other new game on ultra 

Message 5 of 15 (13,385 Views)

Re: crashing randomly nfs 2015 pc

EA DICE Team

@Danii190

 

Could you please upload a dxdiag?

Message 6 of 15 (13,377 Views)

Re: crashing randomly nfs 2015 pc

★★★ Novice

I can unsure how this will help

Message 7 of 15 (13,366 Views)

Re: crashing randomly nfs 2015 pc

EA DICE Team

Hi @Danii190,

 

I noticed two things on your dxdiag:

 

  • Your GPU, the GTX 750, is one step below the minimum required GTX 750 Ti to run the game. I cannot guarantee the game will run on your card
  • You have your DPI settings set to 150, please go to Control Panel, Display, Set a Custom scaling level and change it to 100%

DPI.PNG

Message 8 of 15 (14,590 Views)

Re: crashing randomly nfs 2015 pc

★★★ Novice

Thanks Tom now i can get back to playing the game I enjoy! Standard smile

Message 9 of 15 (13,334 Views)

Re: crashing randomly nfs 2015 pc

EA DICE Team

@Danii190

 

Great!

 

Thanks for updating me. I hope you will enjoy the game.. Standard smile

Message 10 of 15 (13,314 Views)