Re: Players stuck against boards

by EA_Barry
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Original Post

Players stuck against boards

★★★ Novice

Product: NHL 19
Platform:Microsoft XBOX One
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Sometimes it happens after I sim to my next shift.
What happens when the bug occurs? At some point during the game in be a pro, after I press B to sim to my next shift and get off the bench, the game would lock up. The players would be stuck in front of the benches, and they wouldn’t move unless I draw a penalty to stop the play. Sometimes, I wouldn’t be able to skate myself without struggling to do so. Is anyone else experiencing this?
What do you expect to see? After I get off the bench, the play continues. If there’s a whistle, the next face off happens.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Be a Pro
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Can someone please help me with this?

Message 1 of 2 (722 Views)

Re: Players stuck against boards

Community Manager

@DeathFN97 

 

Fully power off your console and then power back up and retry.

 

If the same thing happens, reinstalling the game may help.

 

Let us know your results, thanks.

barry.png
Message 2 of 2 (699 Views)