November 2018
Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Absolutely no idea as to how consistent the bug is, see below.
What happens when the bug occurs? Franchise mode: I have my own created team as my franchise team. Season 2, about 16 games in. I changed a gameplay slider preset from my own set to default full sim and went on to watch the next match as a cpu vs cpu game. Everything was fine until the match loaded and I saw that my team had been replaced by the Atlantic Division All Star team in terms of overlay, jerseys and, partially, roster. I still had some of my own players but some were from the all star team. I quit the match immediately and the rest of the game was simmed as per usual. Then, when I went on to start the next match, to watch it as a cpu vs cpu game, everything was fine through jersey selection & all, but NHL 19 crashed during the loading screen. I haven't done any further testing, I'm just frustrated that my save file might be compromised now.
What do you expect to see? I'm not sure if I understand the question but I would really like my save file to not be gone for good. Sure I'll just start again but if this happens again during season 5 or 14, I'm done.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise mode
What time did you see the bug? (HH:MM AM/PM) 17:00 pm
What is your time zone? EET (ART) - GMT + 2:00
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
Franchise mode: I have my own created team as my franchise team. Season 2, about 16 games in. I changed a gameplay slider preset from my own set to default full sim and went on to watch the next match as a cpu vs cpu game. Everything was fine until the match loaded and I saw that my team had been replaced by the Atlantic Division All Star team in terms of overlay, jerseys and, partially, roster. I still had some of my own players but some were from the all star team. I quit the match immediately and the rest of the game was simmed as per usual. Then, when I went on to start the next match, to watch it as a cpu vs cpu game, everything was fine through jersey selection & all, but NHL 19 crashed during the loading screen. I haven't done any further testing, I'm just frustrated that my save file might be compromised now.
February 2020
This is an issue in NHL 20 also. Same exact bug in both games!