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Re: Unable to connect to the EA servers.

by aldric18
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Original Post

Accepted Solution

Unable to connect to the EA servers.

★★★★ Novice

Product: NHL 18
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? My account shows up but cant connect. Tried everything suggested problem persists
What happens when the bug occurs? Network connection issue occurs every time, never happened before. Reset all connections, modem, origin same result.
What do you expect to see? I expect to login
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here All modes
What time did you see the bug? (HH:MM AM/PM) 11:15 PM
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? aldric_18
PS4 Crash Reporting: Please copy the text you put in the crash report here. No crash just wont connect to nhl18 all other titles work fine
EASHL issues? Please insert your Club Region.
What is your game language? English

Attached screen shots, just can not log in
Message 1 of 2 (1,104 Views)

Accepted Solution
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Re: Unable to connect to the EA servers.

★★★★ Novice
I did time/date, modem reset, ps4 unplug, date/time reset, ps4 cert update, and none of that worked. Deleted and reinstalled game and that finally worked.

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Message 2 of 2 (1,422 Views)

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Highlighted

Re: Unable to connect to the EA servers.

★★★★ Novice
I did time/date, modem reset, ps4 unplug, date/time reset, ps4 cert update, and none of that worked. Deleted and reinstalled game and that finally worked.
Message 2 of 2 (1,423 Views)

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