Product: NHL 18
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I play one game online and works fine then I go to start another game and it gives me a error saying unable to retrieve data
What happens when the bug occurs? Sends me back to the main scene and I got to close the game completely before it will allow me to complete online again
What do you expect to see? Fix this so I don’t have close the game and reload every single time
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut
What time did you see the bug? (HH:MM AM/PM) 04:10 PM
What is your time zone? CST - GMT - 6:00
What is your gamertag/PSN ID? Spring13105
PS4 Crash Reporting: Please copy the text you put in the crash report here. Error code 12041973d56ed33e-00000000000000009999-0b665115d904064d
EASHL issues? Please insert your Club Region. United States
What is your game language? English
I'm having a issue where at the end of every game on Hut tourney mode the game tries to give me my rank and it freezes.. I have to log out and restart.. Also it never did it when I had to play 2 to 5 games to qualify. Only when it's telling me my rank. Anyone else having this issue?
Check the following, if you are okay with the loss of some things, this may be the way to go:
Not even close... Every game I play on Hut . Be it Season or tourney. I have to log out of the game completely. After I finish a Game I can;t do anything. My name does not show up in yellow. Even when I'm trying to retrieve previous games data.
I did all that. Even uninstalled the previous update and reloaded it. ( it was working fine till the last update that says it fixed this..)
Same problem with me. The error code s different, but I can only play one game, and when seeking opponent on the second game I get the error code and I am forced to reboot my PS4. It just might be that NHL 18 was my last NHL game...
My error code is: 12041973D56ED33E-0000000000009999-72CC0DF9482D0543
And sometimes: 12041973D56ED33E-0000000000009999-38BC3F61FF18AAE2