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Unopened packs disappeared

by a9np16ichyz
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Original Post

Re: Unopened packs disappeared

★★★★ Novice

As I said I had a couple of reps who were good and went out of their way to help me. 

 

I also had had a few that matched your experience - rude, sullen, uncooperative and willing to insult us by calling us liars.

 

I'm just hoping we can get through to the right people at EA and they can sort out our problem Standard smile

 

God knows I've spoken to too many people that have been the opposite of helpful.

Message 31 of 36 (759 Views)

Re: Unopened packs disappeared

★★★★ Novice
Well, he informed EA, I informed EA and nothing has happened. Are you planning on making it right or just thanks for the info he is SOL?
Message 32 of 36 (736 Views)

Re: Unopened packs disappeared

★★★ Newbie
How was it solved? I have the same problem
Message 33 of 36 (634 Views)

Re: Unopened packs disappeared

Community Manager

@0riginE11e

 

We can't review your account and its contents via the forums. Please reach out to an Advisor and they will gladly take a look for you:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

--Tom

Message 34 of 36 (629 Views)

Re: Unopened packs disappeared

★★★★ Novice

I got around 24 pre-order packs. . . 9 packs I didn't open.. . They disappeared.. . Please help

Message 35 of 36 (308 Views)

Re: Unopened packs disappeared

★★★★ Newbie

I had also this problem. I got 10 packs. 5 opened then get in a match. After the round they all are gone.

Message 36 of 36 (12 Views)

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