Parental control restrictions- I am not able to play online

[fnjnfkdfh]

Good morning!

I have a problem. When I start NHL17 with a sub account on my PS4 I get an error that claims that I am not allowed to use online services due the parental control restrictions. When I look at the parental control settings, everything is allowed. I am 17, so the age restriction should of course not be a problem at all. I am able to play NHL online on my master account. What did I do wrong and how can I get it working?

Thanks in advance,

Erik

[EA_Barry]

@fnjnfkdfh

Try setting your EA account date of birth to something reasonable, yours currently has your age at over 100yrs.

https://help.ea.com/en-us/help/account/how-to-change-your-origin-id

Let us know if that has the desired effect, thanks.

[fnjnfkdfh]

Thanks for your reply!

I changed it to my real date of birth, unfortunately I still cant play on my alt account

[fnjnfkdfh]

Do you know what else could be the problem?