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NHL 17: Failed to Retrieve Data; please try again later

by habs_michael
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Original Post

NHL 17: Failed to Retrieve Data; please try again later

★★★★ Newbie
So I know there are other threads about this, but I have tried all of the fixes I have seen and none have worked:

On any online service on NHL 17 except EASHL the "failed to Retrieve Data; please try again later" error comes up. I have tried re-adding my gamertag, re-installing the game on my Xbox One, using and not using an Ethernet cable, clearing my Alternate MAC settings, deleting my cloud saves, clearing my persistent storage and power cycling my Xbox, and changing my privacy settings. I have tried this on two different networks and it hasn't worked either time. The only reason I have a Gold membership is to play NHL online, so any other fixes or a definite we can't fix the problem would be nice so I can know to stop wasting my money.
Message 1 of 4 (463 Views)

Re: NHL 17: Failed to Retrieve Data; please try again later

★★★★ Newbie
Have also ensured all the ports necessary on the router are open (the game worked in January/Early February anyways).
Message 2 of 4 (455 Views)

Re: NHL 17: Failed to Retrieve Data; please try again later

★★★ Apprentice

Who is your IP provider?what is your router??

 

If you have rogers.......and the hiltron this may be your answer

 


‎05-17-2017 09:58 PM
they added an option to disable IPV6 - http://communityforums.rogers.com/t5/forums/v3_1/forumtopicpage/board-id/Getting_connected/page/1/th...

Message 3 of 4 (441 Views)

Error Code 74a7fc65fb4d3505-0000000000009999-0fcb11a941356f06

[ Edited ]
★★★★ Newbie

Have never had issues playing HUT online seasons or competitive seasons until yesterday. What’s up?

receiving error code 74a7fc65fb4d3505-0000000000009999-0fcb11a941356f06

Message 4 of 4 (72 Views)

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