Re: I can't log to my main account, Lost 6 digit Authenticator codes

by EA_Barry
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Original Post

I can't log to my main account, Lost 6 digit Authenticator codes

★★ Newbie
I have serval accounts on origin, my main one was protected by Google authenticator. Now i've erased my phone And i colud not log in beacause my authenticator can't get me te 6number code for origin. Is it possible to disable this remotly?
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Re: I can't log to my main account, Lost 6 digit Authenticator codes

Community Manager

@khozgor

 

Check the following article for info on how to change which number/device the codes are sent to and also if the device is not available:

 

https://help.ea.com/en-us/help/account/origin-login-verification-information

 

Thanks.

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