I do not know why this topic has been marked as solved. There have been a few tricks suggested to work around it, but do not work for everyone. This should not be acceptable as being considered solved. Not sure if a solved topic gets pushed aside, but I feel its EA's responsibility to publicly address this issue and make their best attempt to ease or minds. We are 3 hrs out from release. Instead of being anxious for its arrival, I am dreading the possibility of having to deal with the inept costumer service in regards to claiming a refund. Unfortunately there has been a history with the release of EA games throughout the last few years. As a faithfully customer of EA since the days of Sega Genesis, I feel I among many others deserve better. Don't know why Sean "Rammer" can not release a statement addressing this and offering any bit of insight into what the team is doing to remedy it. These poor support guys try there best to work with us, but they are probably left in the dark as much as we are. I really hope though that these topics are being forwarded as top priority to the development team. Please humor me, and make me feel somewhat important and appreciated for my decades of loyalty