Cannot create club in NHL 17 EA sports hockey league

by BEEPBEEPIM4JEEP
Reply

Original Post

Cannot create club in NHL 17 EA sports hockey league

★★★ Newbie

Product: NHL 17
Platform:Microsoft XBOX One
Summarize your bug Cannot create club in EA sports hockey league
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Help find error code: 42497F2673CFE60-0000000000009999-A9A0AB61A872A771
What happens when the bug occurs? When I am trying to create a club in EA sports hockey league I get an error Failed to retrieve data; please try again later. ERROR CODE: 42497F2673CFE60-0000000000009999-A9A0AB61A872A771. I can click on OK and I go back to the main menu. My friend has tried to create a team and the same thing has happened to him as well.
What do you expect to see? A created team....

 When I am trying to create a club in EA sports hockey league I get an error Failed to retrieve data; please try again later. ERROR CODE: 42497F2673CFE60-0000000000009999-A9A0AB61A872A771.  I can click on OK and I go back to the main menu.  My friend has tried to create a team and the same thing has happened to him as well.  Any idea on how to get this working would be much appreciated.

Message 1 of 2 (778 Views)

Re: Cannot create club in NHL 17 EA sports hockey league

Community Manager

@BEEPBEEPIM4JEEP

 

There are some good troubleshooting steps on this at the following link. Please let us know if any of those steps help you, thanks.

 

http://answers.ea.com/t5/Technical-Issues/Failed-to-retrieve-data/m-p/5708624#M1051

barry.png
Message 2 of 2 (761 Views)