September 2016
Product: NHL 17
Platform:Microsoft XBOX One
Summarize your bug: I can't find sny game on any mode other than eashl this is very annoying i've tried uninstalling the game and reinstalling it and its still not working its been happening for 3 days now
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: I dont know I havent seen this happen to anyone else
What happens when the bug occurs?: Says "Failed to retrieve data; please try again later" and just has the search again option
What do you expect to see?: This to be fixed, cant even play online
Just searches and never finds anyoneSeptember 2016
I also have this exact same problem. It is definitely on their end. I can play online team without issue, but every other online mode does not work.
Fix this EA, what a waste of money if we can't play any mode online!!
September 2016
the same thing is happening to me currently and there has to be a fix
October 2016
October 2016
Please monitor the following thread for any available updates on the HUT loading issue:
http://answers.ea.com/t5/Technical-Issues/Hut-infinite-loading/td-p/5543493
October 2016
January 2017
Did you find an answer to this? I'm having the same issue only when the xbox is wired though. Wireless works fine.
January 2017
@FatEpa24@constitustion@fredderk@gundamfreedomx@RaZcal882
Check the bottom of the following article, the part regarding IPv6 may be relevant:
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
January 2017
Hut is IPV4...wired you have ipv6,wireless seems to disable(?)IPv6.
I have read some routers can turn off ipv6.
Xbox says IPv6 is preferred for best experience.So why in the world hut is IPV4 friendly and not IPV6 is surprising.
Teredo(?)is supposed to make the two work together.
March 2017 - last edited March 2017 by EA_Barry
I am having the exact same issue. [Comment Removed - Admin.]