July 2017
Product: NHL 17
Platform:Microsoft XBOX One
Summarize your bug Cannot Find Online Games In HUT says I've failed to retrieve Data
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? not sure
What happens when the bug occurs? says failed to retrieve data search again
What do you expect to see? an online hut match
cant get in hut matches and i need to for competitive seasons
July 2017
The following troubleshooting steps have been marked as a solution, please try those and let us know how you get on, thanks.
http://answers.ea.com/t5/Technical-Issues/Failed-to-retrieve-data/m-p/5708624#M1051
July 2017
who's your ISP??did you try wireless?