We have taken the info provided by you and are using that to help us examine this issue.
Any available updates will be added here to this thread.
My patience is running out. Can someone from EA please pass along information for someone who can actually help with this situation. Customer service should be the #1 priority with any company, and yet no one has tried to fix this issue once. Someone needs to take action here and help everyone.
@EA_Barry @EA_Tom @fredderk @Truchant @BOOGI74
I do not have an update for you on this yet. I will post again when that comes down the pipeline.