Re: B7DD

by DrHexDex
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Original Post

B7DD

★★★ Newbie

Product: NHL 17
Platform:Microsoft XBOX One
Summarize your bug I keep getting the error code B7DD78AF2E5CF670-0000000000009999-C2709ECFB14B14B7B4F whenever I try buying a card.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I'm not sure
What happens when the bug occurs? I try to buy a player than an error code pops up and kicks me out of hut, then when I return into hut try buying that a different player, same error.
What do you expect to see? I expect to be able to buy the players I want and build my team.

This is the error i get and it only seems to happen when I try buying certain players and it's really annoying when I want to buy a player and I can't.

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Re: B7DD

★ Apprentice

That would sound more like an account related issue. I would recommend to have the account details verified by an Advisor:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

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