need for speed hot pursuit remaster crash

by straightb2333
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Original Post

need for speed hot pursuit remaster crash

[ Edited ]
★★★ Newbie

I just downloaded my need for speed hot pursuit remaster today, the game worked well for a while but now the game would crash every time I complete a mission and the bounty/rewards page appears. The game would freeze before the bounty totaled, then the game crashes with no error message. the only thing that recognized this crash is windows reliability report, where the crash is described as 

Description
Faulting Application Path: A:\Games\Need For Speed Hot Pursuit Remastered\NFS11Remastered.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: NFS11Remastered.exe
Application Version: 1.0.0.0
Application Timestamp: 601eff98
Fault Module Name: NFS11Remastered.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 601eff98
Exception Code: c0000005
Exception Offset: 0000000000b7c4c3
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
Additional Information 1: d229
Additional Information 2: d229eeb29dc9f989d011302488eff8a9
Additional Information 3: 8816
Additional Information 4: 8816d34d125f02f5c80ecde4f886907e

Extra information about the problem
Bucket ID: 3fc3427b404d2e5f096668bea1d9ffb1 (1830265466541178801)

Message 1 of 4 (803 Views)

Re: need for speed hot pursuit remaster crash

EA DICE Team

Hey, @straightb2333  make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

 

You can also try to do a clean boot to see if there any programs messing with HPR and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 4 (758 Views)

Re: need for speed hot pursuit remaster crash

[ Edited ]
★★★ Newbie

These are mine, have the same issue. Only difference is that it can happen randomly when I play multiplayer instead of that single player issue, but the error messages are the exact same.

Message 3 of 4 (256 Views)

Re: need for speed hot pursuit remaster crash

★★★ Newbie

Extras.

Message 4 of 4 (255 Views)