Need for speed hot pursuit remastered crashes to dashboard when pressing start

[bryan372006]

I can't play the game on my profile but if I make a new profile it plays fine

[EA_Barry]

@bryan372006 

Assuming this is a corrupt save on your main profile and that it is unusable, try deleting the save on your main profile and start over.

Not ideal but should allow you to play on your main.

Thanks.

[bryan372006]

I've never played the remastered version so I have no save data to delete

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@EA_Barry 

[bryan372006]

@EA_Barry I've never played the remastered version so I have no save data to delete

[perf0rming]

im having the same problem.i deleted everything i keep deleting and reinstalling it.the same thing happen over and over.Please fix this because im just trying to play the game and nobody seems to care about it

[bryan372006]

@perf0rming I didn't have a gamerpic chosen on my Xbox account as soon as I added one it started the game fine