NFS Hot pursuit Remastered unable to save

by ChoOoOoOos
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Accepted Solution

NFS Hot pursuit Remastered unable to save

★ Novice

so i bought NFS Hot Pursuit Remastered on Steam, but when i launch the game an error message pops up and saying the game is unable to save, and because of that i lost my 4 hours game progress, is there any solution to this?

 

Message 1 of 6 (1,431 Views)

Accepted Solution

Re: NFS Hot pursuit Remastered unable to save

Community Manager

Hi @ChOopsOopsOopsos Can you try putting your device in a Clean Boot and seeing if its able to create the files? If not can you check the drive your using for any restrictions to saving?

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Message 6 of 6 (1,216 Views)

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Re: NFS Hot pursuit Remastered unable to save

Community Manager
@ChOopsOopsOopsos Can you make sure your security is not stopping the game from making changes to the save file?
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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 2 of 6 (1,371 Views)

Re: NFS Hot pursuit Remastered unable to save

★ Novice

the thing is i disabled windows defender app and browser control but the game is still unable to save

Message 3 of 6 (1,368 Views)

Re: NFS Hot pursuit Remastered unable to save

Community Manager
@ChOopsOopsOopsos Can you check the save folder directly to see if its been set to read only?
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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 4 of 6 (1,281 Views)

Re: NFS Hot pursuit Remastered unable to save

★ Novice

i dont have save folder cuz the game has failed to create a save folder

Message 5 of 6 (1,274 Views)

Re: NFS Hot pursuit Remastered unable to save

Community Manager

Hi @ChOopsOopsOopsos Can you try putting your device in a Clean Boot and seeing if its able to create the files? If not can you check the drive your using for any restrictions to saving?

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 6 of 6 (1,217 Views)
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