Sounds like EA don't even realise there's a problem. I'm on xbox and I'd put money on it being a problem at their end.
The game isn't working and no amount of rebooting routers, consoles and PCs will fix it.
Maybe they will add some new features to the game? Maybe fix some buggs like popping traffic or smth else.
does everyone have all cars without any payment ? cause at nfs hot pursuit(not remastered) some cars are not free like elemento.