December 2022
Hi,
I could use some help with the game not launching problem: NFS Hot Pursuit Remastered. I have a freshly installed Windows 11 on a formatted drive. DxDiag.txt is attached.
I tried the following:
1. uninstalled the EA app
2. downloaded the EA app from https://www.ea.com/ea-app
3. installed the EA app, I pointed the game library location to D:\EA Games where the NFS game is installed
4. I tried to run Need for Speed Hot Pursuit Remastered, but the game did not run (after a breaf appearance of a black screen)
5. I tried to run Need for Speed Hot Heat, and the game ran successfully
6. I uninstalled the Need for Speed Hot Pursuit Remastered
7. I downloaded the above game again through the EA app
8. I tried to run Need for Speed Hot Pursuit Remastered, it did not run
9. I tried the directx fix from this post: https://answers.ea.com/t5/NFS-Hot-Pursuit-Remastered/Game-crashes-at-launch-giving-error-message-the...
10. I tried to run Need for Speed Hot Pursuit Remastered, it did not run
11. I tried to run Need for Speed Hot Pursuit Remastered from its installed folder with "run as administrator" action. It did not run
12. I (again) installed the directx and vc2015 from _installer folder within the game folder.
D:\EA Games\Need For Speed Hot Pursuit Remastered\__Installer\vc\vc2015\redist\vc_redist.x64.exe
D:\EA Games\Need For Speed Hot Pursuit Remastered\__Installer\vc\vc2015\redist\vc_redist.x86.exe
D:\EA Games\Need For Speed Hot Pursuit Remastered\__Installer\directx\redist\DXSETUP.EXE
D:\EA Games\Need For Speed Hot Pursuit Remastered\__Installer\directx\redist\DXWEBSETUP.EXE
Note that the symptoms are always the same: black screen for a second than back to EA app.
Thanks in advance!
December 2022
Check if clicking the Manage button and then Repair has an effect here.
If not, it may be worthwhile checking if installing on your C:\ drive changes anything, thanks.
December 2022
Thanks for the suggestions, but they did not help.
I have the game now installed on c drive:
C:\Program Files\EA Games\Need For Speed Hot Pursuit Remastered
...but the symptoms are still the same: a short black screen after launching the game, then back to the EA app.