EA is not sending me a verification code

[mbkfc]

Trying to log in on online but when EA supposedly sends me the verification code to my email it doesn't come through

[EA_Illium · Accepted solution]

Hey @mbkfc,  

Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
• Twitter - Select the message icon to get assistance     
• Facebook - You can select the 'send message' option on the accounts home page  

Thanks! 

[EA_Illium]

@mbkfc Can you try checking your spam folder or any folder with a rule that might auto filter incoming mail?

[EA_Illium]

@mbkfc Wanted to confirm if you were able to see the verification code?

[EA_Illium · Accepted solution]

Hey @mbkfc,  

Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
• Twitter - Select the message icon to get assistance     
• Facebook - You can select the 'send message' option on the accounts home page  

Thanks! 

[gazbrigden]

I am having the same issue