Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

by Coalicious
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xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

So today I just downloaded Need for Speed Heat for Windows 10 and my first session played perfectly fine. However, once I came back to the game after saving and quitting, an error message pops up that says "Detected Intel driver version #1 26.21. 14.3153 07/12/2019 00:00:00 #2 26.20.100.6859 04/30/2019 00:00:00 . the recommended driver version is xx.xx.15.4251 or later. please updated your drivers at http://downloadcenter.intel.com/ before playing the game" I went to that link, updated my driver, restarted my computer, and I'm still getting the same error message. When I go back onto the same website in order to update it again, it says that everything is up to date, even though the error message doesn't say so. When I press OK on the error message, the game plays as normal but is extremely laggy and barely playable.The game was running perfectly fine with no frame rate issues. I don't know what is wrong or what went wrong between the period of me saving and quitting the game normally, but as it is now, it is totally unplayable.

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

Nevermind it fixed itself. My PC does meet the minimum requirements. Don't know why the error happened. Game runs completely fine with no notable framerate or performance issues. Sorry for the trouble and sorry for waiting so long to tell you!

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

Also to note is that there was also a firewall prompt the first time I tried to reopen the game. I cannot remember what it said.

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

Community Manager

@Coalicious 

 

You should not be using the video processing on your CPU to play. Can you post your Dxdiag report here so we can check that your machine meets the minimum requirements?

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

MINIMUM REQUIREMENTS

OS: Windows 10
Processor (AMD): FX-6350 or Equivalent
Processor (Intel): Core i5-3570 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon 7970/Radeon R9 280x or Equivalent
Graphics card (NVIDIA): GeForce GTX 760 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 320 KBPS or faster Internet connection
Hard-drive space: 50 GB

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

Nevermind it fixed itself. My PC does meet the minimum requirements. Don't know why the error happened. Game runs completely fine with no notable framerate or performance issues. Sorry for the trouble and sorry for waiting so long to tell you!

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★★ Novice
@EA_Barry I'm also experiencing the same problem and my pc meets the requirements so what should I do
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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

Im having the same problem and I know for a fact that my system meets the requirements, I played over a month ago and decided to get back on and that is when the error message popped up. How should i fix it?

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie
Hello, 

I am also having the same problem and i know my laptop meets the minimum requirements, please help me, what can I do?
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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie
@EA_Barry till didnt get it
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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

it always have and intel pop up can you fix

 

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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

★★★ Newbie

Hello How did you solve it ? I'm getting the same message :-(

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