game isn't in library

[MaNdO_KiNg]

Game was running just fine. Few weeks ago, its not running. Its asking me to activate the game. I already have the game installed and bought through origin. the game isnt in the library either. When try to add the code it says it's already redeemed. 

[EA_Barry]

@MaNdO_KiNg 

If you are sure you are playing on the correct Origin account, please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.