Re: Your payment has failed. This could be caused by an expired payment method o
by EA_BarryOriginal Post
"Your payment has failed. This could be caused by an expired payment method or incorrect information."
Good day! On September 5, 2023, I placed an order for the game Need For Speed HEAT. Funds were debited from my bank card, an error occurred. After that, I re-ordered the game Need For Speed HEAT and the money was taken from the card again. An error occurred! Tried to buy Need For Speed game, same situation. No money, no games. Please return the money.
I am attaching a pdf with screenshots
Order numbers:
Order #1004410565596 (Need for Speed Heat)
Order #1004410965596 (Need for Speed Heat)
Order #1004411365596 (Need for Speed)
Thank you!
- last edited by
EA_Leeuw
Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/help/faq/using-ea-help
Thanks.
