Re: Your payment has failed. This could be caused by an expired payment method o

by EA_Barry
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Original Post

Your payment has failed. This could be caused by an expired payment method or in

★★★ Newbie

"Your payment has failed. This could be caused by an expired payment method or incorrect information."

 

Good day! On September 5, 2023, I placed an order for the game Need For Speed ​​HEAT. Funds were debited from my bank card, an error occurred. After that, I re-ordered the game Need For Speed ​​HEAT and the money was taken from the card again. An error occurred! Tried to buy Need For Speed ​​game, same situation. No money, no games. Please return the money. 

I am attaching a pdf with screenshots

 

Order numbers:

 

Order #1004410565596 (Need for Speed Heat)

 

Order #1004410965596 (Need for Speed Heat)

 

Order #1004411365596 (Need for Speed)

 

Thank you!

Message 1 of 2 (211 Views)

Re: Your payment has failed. This could be caused by an expired payment method o

Community Manager

@dhany1108 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: go.ea.com/HowToEAHelp

Thanks.

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