NFS Heat laggy cutscenes + intro

[Leon232002]

The cutscene from the intro is laggy, just like some of the story, which is not ok. The sound cuts out during those cutscenes. I think the game needs an optimization for RTX 3000 series (Mobile).

I have i5-11400H, RTX 3060 and 16gb RAM. I used the live support which did not help a lot. I did what the link I received said: changing the in-game settings, Nvidia control panel settings, no result. Why do I say it needs an optimization for RTX 3000 series? Because on my friend's laptop with i7-9750HF and GTX 1660ti, there's no laggy cutscene. Fix your game please.

[EA_Atic]

Hey, @Leon232002  can you try a clean boot to see if any programs are messing with NEED FOR SPEED™ HEAT and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have? 

Let me know if this works or not for you.

/Atic

[Leon232002]

@EA_Atic Hello. What I already tried is :
- clean boot
- reinstalling Nvidia Drivers (Using DDU to uninstall them first)
- disabling Discord and Nvidia Overlay
- disabling Steam and Origin Overlay
- making user.cfg file
- changing Nvidia Control Panel settings to make sure RTX 3060 is being used
- Connecting an External Display and disabling iGPU
- reinstalling Windows 10 Pro 64bit
- verifying game files
- disabling Windows 10 game mode
- disabling transparency effects

Nvidia GPU driver 462.21
I have a MSI laptop with all drivers installed from the official site. I also tried installing the latest Nvidia update, but no result. The cutscenes still lag.

CPU : Intel Core i5-11400H 2.70 GHz
GPU : Nvidia RTX 3060 6gb
RAM : 16 Gb
SSD : 1 Tb

I have all C++ redistributables and I downloaded DirectX Runtime Web installer.

The Cpu is not fully used (50% usage). It's something about these pre rendered cutscenes which are laggy because my game runs very well when I race.

[Local_Baka109]

Me too, i have a rtx 3060, i5 12400f. The intro is laggy and the game often crashes. I just had my first BSOD on my pc while playing nfs heat.

[M00Shua]

Same here. stutter only happens in cutscene

[MillowBroV]

Did you find a soluton?

hopefully yes, also, i just wanted to try the html feature, so this might be bold lol