July 2021
I have this problem a lot also stops me from playing other games. I think it’s to do with saving to the cloud, I have noticed when I uninstall it from my local save data not the cloud I can get the game running fine until it happens again. Not an ideal fix but a lot quicker than uninstalling.
steps I take after a crash happening and blacking me from playing is to:
1. Go to manage game and add ons
2. Clear local save data(keep the cloud save that will recover when you next log in)
3. Turn off Xbox and unplug
4. reboot and reload game (let the save download from cloud again)
I hope this helps anyone else experiencing this issue and stops the lengthy uninstall game and reinstall.
August 2021
Still having this issue. I have a screen cap of the glitch happening but it's too large to upload here.
August 2021
Still happening like every 30 min to 1 hour
August 2021
Still happening to me too.
Poor show EA Support! This has been a known issue for for ages and impacting countless gamers. I think it’s about time you pull your socks up and fix it
September 2021
October 2021
October 2021
October 2021
October 2021