Re: I can't download Need for Speed Heat

by EA_Illium
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I can't download Need for Speed Heat

[ Edited ]
★★★ Newbie

Support gave up they cant help me and i cant download the game. When i click in the library to download NFS Heat it says preparing to instalation and the bar is loading but there is no progress, than error shows up after a couple of minutes saying something went wrong and i should try again  after a few minutes.After the error i can't turon on the installation again i have to restart the EA app. I tried uninstalling the EA app a several times, turining it on as and admin, and clearing the cache. I dont have any files from the game, and Ive played this game a year ago and there was no problems.

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Re: I can't download Need for Speed Heat

Community Manager

Hi @ToxicSepcia 

 

When you have a moment try the following steps and check if this continues...

 

Thanks!


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Message 2 of 6 (774 Views)

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Re: I can't download Need for Speed Heat

Community Manager

Hi @ToxicSepcia 

 

When you have a moment try the following steps and check if this continues...

 

Thanks!


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 6 (775 Views)

Re: I can't download Need for Speed Heat

★★★ Newbie

Hi

I have tried everything as you wrote and I have looked upp other solutions on youtube and google but nothing works. I do not know if there is something wrong with the game or something wrong with the EA app. But you have to fix this in someway. Because i can download every other game that i own except well as you probably know by know need for speed heat. 

 

Hope you can fix this!

Message 3 of 6 (443 Views)

Re: I can't download Need for Speed Heat

★★★ Newbie

Have the same problem

 

Message 4 of 6 (169 Views)

Re: I can't download Need for Speed Heat

Community Manager
Hi @swelucid, I wanted to confirm if you are still running into this issue?


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 5 of 6 (134 Views)

Re: I can't download Need for Speed Heat

Community Manager
Hi @AbC1849a2040463, Were you able to try the steps above?



Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 6 of 6 (133 Views)