I can't download Need for Speed Heat [ Edited ]

[ToxicSepcia]

Support gave up they cant help me and i cant download the game. When i click in the library to download NFS Heat it says preparing to instalation and the bar is loading but there is no progress, than error shows up after a couple of minutes saying something went wrong and i should try again  after a few minutes.After the error i can't turon on the installation again i have to restart the EA app. I tried uninstalling the EA app a several times, turining it on as and admin, and clearing the cache. I dont have any files from the game, and Ive played this game a year ago and there was no problems.

[EA_Illium · Accepted solution]

Hi @ToxicSepcia 

When you have a moment try the following steps and check if this continues...

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  

Thanks!

[EA_Illium · Accepted solution]

Hi @ToxicSepcia 

When you have a moment try the following steps and check if this continues...

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  

Thanks!