Email problems

by DeformedPEST
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Original Post

Email problems

★★★ Newbie

My account has a email that I don't have. I can sign in on the EA website because my EA account is linked to my Xbox account but I can't change my email or add a phone number to sign in anywhere else. Is there anything I can do to change my email or add a phone number?

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Re: Email problems

★★★★ Apprentice
@DeformedPEST What I suggest you to do is as followed. Look up EA Help on either Twitter or Facebook and reach out to them. They're nice people who are willing to sort this out for you! Let me know how it went Standard smile
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Re: Email problems

Community Manager

Hey there @DeformedPEST,

 

If you're not able to access the email currently attached with your EA account, you'll want to contact the live support team on the help site here so they can help you recover access to your account. Account recovery isn't something we can assist with here on AHQ.

 

Once the live support team has verified that you own this EA account, they'll help you update that email so you can login and access your account again. 

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