Crossplay server issues

by abc4407a4873629
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Crossplay server issues

★★★ Newbie

Good afternoon.  Trying to play cross play with my son.  He is xbox and I am ps4.  The issue is we are friends to eachother on the EA friends tab however whenever we try to join eachother in a public online session it comes back with error code JR3028 saying that the player trying to join is in a game that contains non-cross play enabled players.  Since we can not do private invite online sessions in this game it seems, it seems impossible to be able to play with eachother.  Any suggestions pls?  Thank you in advance.

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Re: Crossplay server issues

EA DICE Team
@abc4407a4873629 I assume you have enabled cross play on both accounts?

Are you on the same network?

/Atic

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Re: Crossplay server issues

EA DICE Team
@abc4407a4873629 I assume you have enabled cross play on both accounts?

Are you on the same network?

/Atic
Message 2 of 2 (380 Views)