NBA live face scan companion app

[okc_fan34]

There’s two things

1. I deleted NBA live 19 and then got it back but my career face scan is still on the system storage on the PS4, but how do it transfer it to NBA Live 19 to play again?

2. The companion app isn’t available anymore on the App Store, but I went on registered and I found the app and re downloaded it again. The app still functions well but once it’s rendering the face scan, it doesn’t make it? 

[EA_Blueberry · Accepted solution]

Hey, @okc_fan34 

The NBA Live Mobile app has been discontinued.

Relevant post: https://answers.ea.com/t5/NBA-Live-19/NBA-live-19-companion-app-not-available/m-p/8713233/highlight/...

[EA_Blueberry · Accepted solution]

Hey, @okc_fan34 

The NBA Live Mobile app has been discontinued.

Relevant post: https://answers.ea.com/t5/NBA-Live-19/NBA-live-19-companion-app-not-available/m-p/8713233/highlight/...

[jaygocrxz]

I can even scan my face anymore

[EA_Blueberry]

@jaygocrxz That is because it's been disabled/discontinued.

[jaygocrxz]

Y’all had the best scans tho

[jaygocrxz]

@EA_Blueberry Is their any other way to scan

[EA_Blueberry]

@jaygocrxz I'm afraid not. AFAIK if a player has a scan already on there they can continue to use it, but can't scan any new ones.

[MoneyManManno27]

why can y’all add the face scan back?????

[trendsets1]

Why can’t they disable the game face selection so people aren’t wasting time. 

[Tae2realSmith]

Will yal ever bring it back?