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One player gone

by hayeswebb23
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One player gone

★★ Newbie

Turned on nba live and my guy was gone. It started everything over. I lost everything. 

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Accepted Solution

Re: One player gone

Community Manager

@hayeswebb23

 

Make sure you are playing on the correct console user profile.

 

If this is confirmed then contact us and we can look into your account, thanks.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

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Message 2 of 2 (185 Views)

All Replies

Re: One player gone

Community Manager

@hayeswebb23

 

Make sure you are playing on the correct console user profile.

 

If this is confirmed then contact us and we can look into your account, thanks.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 2 (186 Views)

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