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Re: NBA live companion app

by FrettDogg
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Original Post

NBA live companion app

★★★★ Novice

Product: NBA LIVE 18
Platform:Sony Playstation 4
Which version? Full Game
Which feature / component / location in game are you experiencing issues with? nba live 18 app
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Use LG phone
What happens when the bug occurs? error message and to re-scan
What should be happening instead? Generates my face
How severe is the bug? B - Major

NBA live companion app does not work. I looked online and thousands of other are having the same situation. Is the app going to be updated or not?

 

NBA live Companion App is installed on my phone. I go into the app, scan my face & it starts to generate the picture then it says error message and to re-scan. I have tried over 4 dozen times in different lighting over the last 2 weeks and just doesn't work.

Message 1 of 4 (1,510 Views)

Re: NBA live companion app

★★★★ Newbie
I can get my face materialized, but it won't upload it to the server. I've also re-scanned my face 3 times
Message 2 of 4 (1,246 Views)

Re: NBA live companion app

★★★★ Newbie
Same thing happens to me and it's very frustrating it needs to be fixed asap
Message 3 of 4 (1,078 Views)
Highlighted

Re: NBA live companion app

★★★★ Newbie

Same here, the app works, it just won't load into the game. I tried several times to get my face on the app but when it's finally done it won't load into game when I create my player. 

Message 4 of 4 (266 Views)

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