MY PLAYER DISAPPARED AND LOST ALL MY PROGRESS OF GAM

[GoodkidMouri]

Product: NBA LIVE 18
Platform:Sony Playstation 4
Which version? Full Game
Which feature / component / location in game are you experiencing issues with? PERSONAL PLAYER
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? ARE YOU ASKIN TO ME?
What happens when the bug occurs? STOP GAME WHILE OPENING A BOX
What should be happening instead? LOST ALL MY GAME
How severe is the bug? A - Crash/Critical

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MY PLAYER TOTALLY DISAPPEARED AFTER A CRASH...I'M GOING MAD! PLEASE HELP ME!!!

[ADawg6194]

I’m pissed idk why. The same thing happened to me

[mitchellowen]

Has anyone reached out to you about this? I haven't heard anything since I reported it.