I have problem with Face scan on NBA Live 18
I also contacted EA support but they don't help.
That's weird because this is a feature of the game and they say they don't support it.
My problem is:
I have intalled Nba live 18 on my Xbox One console. My xbox live id and gamertag is linked with my EA account
conclusion from my long discussion with Mr. Abin from EA support:
EA is not a professional company.
they say that they can't solve this issue and redirect to community forums (here)
I am asking for escalation OR a ticket to follow up.
Their answer is just :
- we can't escalate for "such issues"
- we can't open a ticket for "such issues"
I ask what is "such issue", and they say:
this is not a technical issue. if this is not technical , then what is technical ?
The Android app that I use is EA's app. And there is a feature in game which should download the face scan that is uploaded.
but it does not work.
This is technical for sure.
very professional EA, very very professional.
The nba companion app does not pair with my Xbox one console. I have nba live 18 and had no issues. This years doesn’t even detect my phone. Why? Is this still an ongoing issue?
Why won't they just implement the Kinect to face scan instead of the app? Xbox dropped the ball on the Kinect, great voice and gesture activation technology just dumped to the wayside, still Nintendo or Sony has not caught up to this technology, yet they just gave up on it. Ok some games were pretty bad but just to navigate around the x box and use voice such as Alexa is great. Dummies!!